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- calendar_today November 6, 2026
Bell Mobility Announces New Wireless Towers in Whitehorse
Bell Mobility has revealed plans to construct two new wireless towers in Whitehorse, the capital of Yukon, in an effort to address longstanding issues with unreliable wireless service. The announcement, made on Thursday, aims to improve connectivity for approximately 9,000 residents in the region.
Addressing Years of Customer Complaints
The decision to build the new wireless towers comes after years of complaints from residents about dropped calls and unreliable or non-existent wireless service in parts of Whitehorse. The issue has been a persistent concern among Yukoners, affecting daily communication and access to reliable wireless networks.
Support from Government Officials
Yukon’s Economy Minister, Jen Gehmair, welcomed the news, stating that the investment in new infrastructure would enhance both 4G and 5G wireless services. According to Gehmair, the addition of the towers is expected to enhance network reliability and boost data speeds for the city’s growing population.
Previous Appeals to Regulatory Authorities
The move follows action taken by former Yukon premier Ranj Pillai in 2024, who encouraged residents to voice their complaints to the Canadian Radio-television and Telecommunications Commission (CRTC) in response to ongoing disruptions and connectivity issues. Pillai highlighted that Bell Mobility customers had experienced significant service interruptions, stating that uninterrupted cell phone calls in Whitehorse’s downtown were often not possible.
Project Timeline and Progress
Bell Mobility is currently scouting for suitable sites and working to secure land for the tower installations. Once locations are finalized, construction is expected to take between 12 and 18 months. The company anticipates that the new towers will accommodate the city’s expansion and improve service reliability as Whitehorse continues to grow.
Looking Ahead to Improved Wireless Service
The addition of the towers is expected to address the most pressing issues reported by customers, including dropped calls and sluggish data speeds. Residents and officials hope that the new infrastructure will mark an end to widespread connectivity problems and usher in more dependable wireless access across the capital.
Source: cbc.ca.
